Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wht does the Tbirt directory show two accounts (with differeent content) for the same email address?

  • 1 reply
  • 0 have this problem
  • 14 views
  • Last reply by david

more options

Why does the Tbird directory show two accounts with different content', for the same email address? Totally confusing. See attached screen shot redacted for privacy -- the email addresses are the same. One indicates 7 and the other 25 in the inbox. WHAT is going on?

Why does the Tbird directory show two accounts with different content', for the same email address? Totally confusing. See attached screen shot redacted for privacy -- the email addresses are the same. One indicates 7 and the other 25 in the inbox. WHAT is going on?
Attached screenshots

All Replies (1)

more options

Is one account POP and the other IMAP? If so, the POP count is for messages on the PC and the IMAP count is for messages on the server.