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Thunderbird duplicated all messages

  • 6 replies
  • 0 have this problem
  • 85 views
  • Last reply by marcikw

marcikw
marcikw
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Good morning, On 20/07 I noticed that Thunderbird duplicated all the defects. The option to remove duplicates does not work - no duplicates found. How can I fix this?

Good morning, On 20/07 I noticed that Thunderbird duplicated all the defects. The option to remove duplicates does not work - no duplicates found. How can I fix this?

Chosen solution

Download the correct version of the addon for TB 128 ( image 1) and install it. Then go to TB add-ons page Choose the add-on's wrench icon. Adjust the preferences as in icons (2+3)

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All Replies (6)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
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https://support.mozilla.org/en-US/questions/1453812 reports the same issue

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
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It sounds like you are using https://addons.thunderbird.net/en-US/thunderbird/addon/removedupes/ ?

If so, https://support.mozilla.org/en-US/questions/1453812 is not the same issue, at least with respect to removing duplicates.

Lampros
Lampros
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Remove duplicates addon updates

Modified by Lampros

marcikw
marcikw Question owner
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I uninstalled the Remove Duplicate Messages add-on I updated the program to ver.128.2.0esr (64 bit) I installed the add-on. The option to remove duplicates still does not work - no duplicates found.

Lampros
Lampros
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Chosen Solution

Download the correct version of the addon for TB 128 ( image 1) and install it. Then go to TB add-ons page Choose the add-on's wrench icon. Adjust the preferences as in icons (2+3)

marcikw
marcikw Question owner
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I didn't download the add-on again, I just set the parameters provided by Lampros and the duplicate search worked. After deleting/moving to the trash, you still need to do some tidying up, otherwise the folder will have a duplicate size.

Thank you for your help