Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to play live streaming TV

  • 1 reply
  • 1 has this problem
  • 12 views
  • Last reply by subdet

subdet
subdet
more options

Hi everyone,

I am trying to view streaming live broadcasts in my country's public TV but the site detected some HDCP issue and asked me to use a HDCP-certified HDMI cable. Here is some quick info and what I had tried:

+ Besides privacy reasons, I am unable to share the website address, as viewing is limited to my country's IP addresses by the national broadcaster. + I have a dual-monitor set up to a Windows and a MacOS machine, both installed with Firefox 129.0.2 with add-ons being synced. + Viewing live videos on the same website in Windows Firefox (HDCP-certified cable) has no issue but not on MacOS Firefox (same HDCP-certified cable but different HDMI port on the monitor). + Switching around the different HDMI ports and cables yield the same outcome. + No issue on either Windows or MacOS when viewing recorded videos though. Only live streaming on MacOS is affected. + Tried disabling all add-ons and toggling DRM but to no avail. + Checked Widevine is latest version (4.10.2710.0).

Appreciate any advice or help please. Thanks in advance.

Hi everyone, I am trying to view streaming live broadcasts in my country's public TV but the site detected some HDCP issue and asked me to use a HDCP-certified HDMI cable. Here is some quick info and what I had tried: + Besides privacy reasons, I am unable to share the website address, as viewing is limited to my country's IP addresses by the national broadcaster. + I have a dual-monitor set up to a Windows and a MacOS machine, both installed with Firefox 129.0.2 with add-ons being synced. + Viewing live videos on the same website in Windows Firefox (HDCP-certified cable) has no issue but not on MacOS Firefox (same HDCP-certified cable but different HDMI port on the monitor). + Switching around the different HDMI ports and cables yield the same outcome. + No issue on either Windows or MacOS when viewing recorded videos though. Only live streaming on MacOS is affected. + Tried disabling all add-ons and toggling DRM but to no avail. + Checked Widevine is latest version (4.10.2710.0). Appreciate any advice or help please. Thanks in advance.

All Replies (1)

subdet
subdet Question owner
more options

Forgot to add some more important details:

+ Watching the same live streaming video using Safari on the same MacOS (and monitors) worked fine. + MacOS had been re-installed from scratch. + In short, the issue had been isolated to Firefox on MacOS.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.