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Your account has been locked for security reasons

  • 1 reply
  • 5 have this problem
  • Last reply by F.

Sidney M
Sidney M
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I'm getting a message "Your account has been locked for security reasons" when trying to signin into firefox or using my regular signin method on the mozilla website.

When i use the Google option it works on the website (including support page) but in the browser this option is not available. I'm unable to unblock my account. Haven't received un unblock email or something.

I'm getting a message "Your account has been locked for security reasons" when trying to signin into firefox or using my regular signin method on the mozilla website. When i use the Google option it works on the website (including support page) but in the browser this option is not available. I'm unable to unblock my account. Haven't received un unblock email or something.

All Replies (1)

F.
F.
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Hey, check the other thread too. Even with email codes it wont unblock. Seems this is an issue on their end but there's no way to know since customer support is nonexistent.

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