Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

SSL_ERROR_RX_RECORD_TOO_LONG error when going to firstdirect.com Bank site

more options

Dear all, can you please help? I am trying to login to my bank First Direct. When clicking on First Direct bookmark I receive a error message.

Secure Connection Failed

An error occurred during a connection to www.firstdirect.com. SSL received a record that exceeded the maximum permissible length.

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

Will someone help me get over this? My contact email [edited email and phone# from community support forum] & on WhatsApp. Thanks Albert

Dear all, can you please help? I am trying to login to my bank First Direct. When clicking on First Direct bookmark I receive a error message. Secure Connection Failed An error occurred during a connection to www.firstdirect.com. SSL received a record that exceeded the maximum permissible length. Error code: SSL_ERROR_RX_RECORD_TOO_LONG Will someone help me get over this? My contact email [edited email and phone# from community support forum] & on WhatsApp. Thanks Albert

Modified by NoahSUMO

All Replies (1)

more options

Did you try other browser to verify it's not site issue to be sure? Like Edge, Chrome, Safari?

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.