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email connection not working. address virgin.net help please

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  • 4 have this problem
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  • Last reply by cor-el

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my e-mail won't connect. address virgin.net. Virgin media won't help. I can access it (very slowly) through internet explorer)

This happened

Every time Firefox opened

== yesterday 15/05/10

my e-mail won't connect. address virgin.net. Virgin media won't help. I can access it (very slowly) through internet explorer) == This happened == Every time Firefox opened == yesterday 15/05/10

All Replies (1)

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"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now" "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems