Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

When downloading getting message, "Installation aborted via the rollback feature." Help please.

  • 2 replies
  • 85 have this problem
  • 1 view
  • Last reply by Glowgirl102

dei3or8
dei3or8
more options

I want to download a game from a website I have used before with no problems and now it wont let me, due to "the rollback feature"? I haven't changed any of my settings except the firefox update to the new version. Any help would be great.

I want to download a game from a website I have used before with no problems and now it wont let me, due to "the rollback feature"? I haven't changed any of my settings except the firefox update to the new version. Any help would be great.

All Replies (2)

dei3or8
dei3or8 Question owner
more options

Can anyone tell me how to contact Mozilla tech support? This way of getting help is ridiculous. I want to talk to a person who can answer my question, maybe I should go back to IE, at least they had ways to help us fix problems...

Glowgirl102
Glowgirl102
more options

First you have to download the initial application. After it downloads then find it in your download folder. Then Right click the downloaded application, then click trouble shoot compatibility then after the scan click try recommended settings, then click start the program, then Next on bottom right of screen, then Yes (save these settings) then a security shield will flash in your task bar it will say Oberon would like to change settings on computer, then you say Yes or Allow and then it will download. Lot of trouble but I got it to work.