Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

When I try to download Adobe Flash Player 10.1 I get a message saying "Additional plugins are required to display all the media on this page." and prompts me to install missing plugins, which when selected doesn't find a plugin that helps me.

  • 1 reply
  • 40 have this problem
  • 7 views
  • Last reply by TonyE

Mitchell.Graham
Mitchell.Graham
more options

When i press the button to install missing plugin it tells me that tthere are no suitable plugins and gives me the option to download a file called gp.xpi from http://platformdl.adobe.com.

When i press the button to install missing plugin it tells me that tthere are no suitable plugins and gives me the option to download a file called gp.xpi from http://platformdl.adobe.com.

All Replies (1)

TonyE
TonyE
  • Moderator
more options

I find it easier to use the manual installer for installing Adobe Flash. Details are available in the Adobe Flash troubleshooting guide - http://kb2.adobe.com/cps/191/tn_19166.html#main_ManualInstaller