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Firefox won't load any online flyer pages, while IE can load them fine. What is causing this?

  • 4 replies
  • 55 have this problem
  • 8 views
  • Last reply by jaywhy

curt613
curt613
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I noticed after an update a few months ago (sorry, can honestly not remember which update may have caused this), all of the online flyer webpages wouldn't load. They'll show up as a blank page or everything on the site will load minus the actual flyer. This happens if I try to view the HTML flyer or Flash version... Here's a list of the ones I like to check out online, and I have to open up IE now to load them (very annoying!): FutureShop.ca BestBuy.ca Independent Grocer Most of these ask a postal code, here's one in Ottawa Ontario (K1R 6B2) for those who want to try loading the pages.

I noticed after an update a few months ago (sorry, can honestly not remember which update may have caused this), all of the online flyer webpages wouldn't load. They'll show up as a blank page or everything on the site will load minus the actual flyer. This happens if I try to view the HTML flyer or Flash version... Here's a list of the ones I like to check out online, and I have to open up IE now to load them (very annoying!): [https://www-ssl.futureshop.ca/en-CA/secure/weeklyad.aspx?path=2ea85f9ccfac41e73c66ed0a6992c0f7en99 FutureShop.ca] [https://www-ssl.bestbuy.ca/en-CA/secure/weekly-ad.aspx?path=07185439203f8c964e3b026494de93c9en99 BestBuy.ca] [http://yourindependentgrocer.com/LCLOnline/flyers_landing_page.jsp?flyerView=flip&flyerId=10600036 Independent Grocer] Most of these ask a postal code, here's one in Ottawa Ontario (K1R 6B2) for those who want to try loading the pages.

Modified by curt613

Chosen solution

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

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All Replies (4)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

curt613
curt613 Question owner
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Thanks for the help, I found the culprit that was causing the pages to not load. It was the extension "Adblock Plus". After disabling this only, I can load everything as normal. Thanks again cor-el!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You're welcome

If ABP is blocking sites then you can ask advise at the ABP forum.

jaywhy
jaywhy
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It seems that everysolution want to begin with "start Firefox in safe mode" and then check your addons/plugins one at a time. This is extremely time consuming and irritating. I'm almost at the point of looking for other browsers.