Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

file:///center%3E,br%3E%3Cbr%3E page not found appears when opening looks to be html code. How can I rectify the problem.

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by ROYB

ROYB
ROYB
more options

On first search file:///center%3E,br%3E%3Cbr%3E appears in the search bar looks to be html code that has got in there somehow. How can I remove the unwanted code so that the browser returns to normal.

On first search file:///center%3E,br%3E%3Cbr%3E appears in the search bar looks to be html code that has got in there somehow. How can I remove the unwanted code so that the browser returns to normal.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

ROYB
ROYB Question owner
more options

Thank you this put me on the right track. I have now resolved the matter,found that somehow the text in the homepage address bar had been replaced. Have now restored to the original and all is working fine.Thanks for your help.RB.