Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Amazon msg board pages won't load correctly.

  • 3 replies
  • 8 have this problem
  • 4 views
  • Last reply by ngallups

ngallups
ngallups
more options

Amazon.com message boards - Bottom part of pages won't load - keeps saying 'loading'. Won't finish loading page. Product link button in 'add message' doesn't work. Use Mozilla on school computer and everything works fine on that one.

http://www.amazon.com/tag/paranormal%20romance/forum/ref=cm_cd_tfp_ef_tft_tp?_encoding=UTF8&cdForum=Fx2BDELE76KKFOT&cdThread=Tx3V6P7T4PJ2XET&displayType=tagsDetail

Also, some images on main Amazon page won't load.

Amazon.com message boards - Bottom part of pages won't load - keeps saying 'loading'. Won't finish loading page. Product link button in 'add message' doesn't work. Use Mozilla on school computer and everything works fine on that one. http://www.amazon.com/tag/paranormal%20romance/forum/ref=cm_cd_tfp_ef_tft_tp?_encoding=UTF8&cdForum=Fx2BDELE76KKFOT&cdThread=Tx3V6P7T4PJ2XET&displayType=tagsDetail Also, some images on main Amazon page won't load.

Modified by ngallups

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

ngallups
ngallups Question owner
more options

I cleared cache and cookies; and I checked the add-ons in safe mode, even tho I haven't added a new one in nearly a year.

None of this helped. I just don't understand why parts of the page in Amazon load up, and parts don't (especially images). It's weird to see half a page of pics and the rest missing. I don't seem to have this problem anywhere but Amazon (that I know of), and only certain pages there - Main Page and Discussion Forums are missing items, other pages are fine.

Thanks for the help, cor-el.

ngallups
ngallups Question owner
more options

I just noticed today that out of the blue, it has started working correctly. Must have been a software issue between Mozilla and Amazon. I still don't understand why it only effected my home computer, though.