Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

There is a problem when i click the "+" tab to "open a new tab" nothing happens. It use to open new tabs and now it does nothing.

  • 3 replies
  • 4 have this problem
  • 25 views
  • Last reply by cam389

cam389
cam389
more options

There is a problem when i click the "+" tab to "open a new tab" nothing happens. It use to open new tabs and now it does nothing. Even when i go to "File" and "New Tab" it still does nothing. The only time i can get a new tab to open is if i go to "Help" and click "Firefox Help" then a new tab with firefox help opens.

There is a problem when i click the "+" tab to "open a new tab" nothing happens. It use to open new tabs and now it does nothing. Even when i go to "File" and "New Tab" it still does nothing. The only time i can get a new tab to open is if i go to "Help" and click "Firefox Help" then a new tab with firefox help opens.

Chosen solution

Please disable or uninstall the Ask Toolbar extension. It has a known compatibility issue with latest update of Firefox.

Read this answer in context 👍 2

All Replies (3)

dynamite
dynamite
more options

Chosen Solution

Please disable or uninstall the Ask Toolbar extension. It has a known compatibility issue with latest update of Firefox.

dynamite
dynamite
more options

Hi, were you able to resolve your problem? If so, please mark this question as Solved. Thanks !

cam389
cam389 Question owner
more options

Thank you so much for the help! This was the first time I have used this posting and it worked out perfect! I was struggling for so long and I should have found this service sooner. Have a great day!!