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Every time I try to use Netflix instant play the browser closes with no explanation.

  • 3 replies
  • 71 have this problem
  • 4 views
  • Last reply by KMSFirefox

Jackdaw212
Jackdaw212
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Every time I click on a link for a Netflix instant-play movie, the browser instantly closes all windows and tabs (quits, in fact) with no explanation. The rest of the processes on the computer are not noticeably disturbed. I use Firefox version 3.6.3 on a MacBook running Mac OS X version 10.4.11, and 1 GB of RAM is available; all of these parameters meet the system requirements listed on Netflix's website. Furthermore, my Microsoft Silverlight is fully updated. Any advice?

Every time I click on a link for a Netflix instant-play movie, the browser instantly closes all windows and tabs (quits, in fact) with no explanation. The rest of the processes on the computer are not noticeably disturbed. I use Firefox version 3.6.3 on a MacBook running Mac OS X version 10.4.11, and 1 GB of RAM is available; all of these parameters meet the system requirements listed on Netflix's website. Furthermore, my Microsoft Silverlight is fully updated. Any advice?

All Replies (3)

offersoul
offersoul
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www.microsoft.com/getsilverlight/ Try updating to the new silverlight edition. I had it up to date yesterday and it didnt work. i reinstalled today and fixed the problem for me.

Modified by offersoul

o57marthas
o57marthas
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I have had the same issue for a couple of weeks. Safari and Firefox close when trying to play instantly. Firefox 3.6.16, Mac OSX 10.4.11, intel processor, 2GB memory. Updating to the latest version of Silverlight and a restart took care of the issue.

Modified by o57marthas

KMSFirefox
KMSFirefox
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Offersoul, you are a godsend! I had the same problem with firefox 3.6.19. I called Netflix, firefox, apple, and no one seemed to have an answer for me, but after digging around on here I finally found someone with an answer. You rock!