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With Firefox 4 I can't print a shipping label off the post office's website (click 'n ship) like I used to with Firefox 3

  • 3 replies
  • 19 have this problem
  • 6 views
  • Last reply by ocbrandy

mary29
mary29
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I go through all the steps to print out a shipping label when I am on the post office's website for click 'n ship, but the website won't communicate with my printer (when I am in firefox 4). So I switched back to Firefox 3 and have no problems. This happened before in the beta version and I had to switch back to Firefox 3, so I was happy to switch again to Firefox 4 when the completed version came out, but the problem came up again and after all the steps were done to complete the shipping label and I hit the print label button, my printer connection window never popped up so that I could click on it to command my printer to print the label. I am a registered user of click 'n ship on www.usps.com

I go through all the steps to print out a shipping label when I am on the post office's website for click 'n ship, but the website won't communicate with my printer (when I am in firefox 4). So I switched back to Firefox 3 and have no problems. This happened before in the beta version and I had to switch back to Firefox 3, so I was happy to switch again to Firefox 4 when the completed version came out, but the problem came up again and after all the steps were done to complete the shipping label and I hit the print label button, my printer connection window never popped up so that I could click on it to command my printer to print the label. I am a registered user of click 'n ship on www.usps.com

Modified by mary29

Chosen solution

After waiting forever to talk to some jerk at USPS Click and Ship help, he told me it's an Adobe issue. I didn't ask why it just started happening, but I too just updated to Foxfire 4 recently, it must have something to do with it.

Open your Adobe reader... under programs...mine is called Adobe Reader X

Go to "Edit" in top left...click "Properties"...

Uncheck "display PDF in browser",

Then restart your computer for it to take effect. I am so thankful it worked!

Read this answer in context 👍 0

All Replies (3)

ocbrandy
ocbrandy
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Chosen Solution

After waiting forever to talk to some jerk at USPS Click and Ship help, he told me it's an Adobe issue. I didn't ask why it just started happening, but I too just updated to Foxfire 4 recently, it must have something to do with it.

Open your Adobe reader... under programs...mine is called Adobe Reader X

Go to "Edit" in top left...click "Properties"...

Uncheck "display PDF in browser",

Then restart your computer for it to take effect. I am so thankful it worked!

Modified by ocbrandy

mary29
mary29 Question owner
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Thank you ocbrandy.

I found the box titled "display PDF in browser" under "Preferences", there was no "Properties", opened preferences, then opened "internet".

First open Programs. Find Adobe X, open it. Click on the edit button, find "Preferences", click to open, see the list on the left & click on "internet" to find the box "display PDF in browser". Uncheck the box. Restart your computer for it to take effect.

Modified by mary29

ocbrandy
ocbrandy
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My bad Mary! Sorry, I should have walked back through it when I posted :) I'm glad it helped though.