Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How do I recover my firefox sync account?

GothicThylacine
GothicThylacine
more options

I recently reinstalled Windows 7 on my laptop and didn't even think to jot down my firefox sync info before doing so, and didn't realize I even NEEDED to until I installed FireFox and tried to connect to my sync account to get my bookmarks back.

I also have apparently lost my username, because I tried recovering my password and put in all of the usernames I generally use but it claimed it couldn't find my account. Is there a way to recover my account using the corresponding e-mail account?

I just wish this was easier like Chrome's sync, never ran into issues there. That is actually what I have to use until I get my sync set up in firefox.

I recently reinstalled Windows 7 on my laptop and didn't even think to jot down my firefox sync info before doing so, and didn't realize I even NEEDED to until I installed FireFox and tried to connect to my sync account to get my bookmarks back. I also have apparently lost my username, because I tried recovering my password and put in all of the usernames I generally use but it claimed it couldn't find my account. Is there a way to recover my account using the corresponding e-mail account? I just wish this was easier like Chrome's sync, never ran into issues there. That is actually what I have to use until I get my sync set up in firefox.

All Replies (1)

silkphoenix
silkphoenix
more options

If you don't have the Sync Key, I afraid you won't be able to recover the information from Firefox Sync. You can try this link to see if you can recover your bookmarks:


http://kb.mozillazine.org/Lost_bookmarks