Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

NORTON 360 IDENTITY SAFE MENU DOESN'T APPEAR. HOW CAN I FIX THIS?

  • 1 reply
  • 83 have this problem
  • 1 view
  • Last reply by TonyE

more options

None of the features of Norton 360 Identity Safe seem to work after I upgraded to Firefox 4.0. How can I fix this, or do I have to go back to the previous version of FF?

None of the features of Norton 360 Identity Safe seem to work after I upgraded to Firefox 4.0. How can I fix this, or do I have to go back to the previous version of FF?

All Replies (1)

more options

Symantec have made an update for their add-ons to work in Firefox 4, but they only listed them as compatible with Firefox 4.0, they need to update them to let them work in Firefox 4.0.1. They have indicated this will be very soon, for details see http://community.norton.com/t5/Norton-Internet-Security-Norton/Norton-product-compatibility-with-Firefox-Updates/m-p/443808