We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

FireFox5 does not start

more options

I just upgraded to version 5.0. FireFox will not load after I try to start it. I get an error message saying

Error: Platform version '5.0' not compatible with:

minVersion >= 1.9.2.16 maxVersion <= 1.9.2.16

I just upgraded to version 5.0. FireFox will not load after I try to start it. I get an error message saying Error: Platform version '5.0' not compatible with: minVersion >= 1.9.2.16 maxVersion <= 1.9.2.16

All Replies (1)

more options

I tried to go back to version 4.0 ... same problem. Version 4 will not run either.

Same error box appears

Modified by ImmortalOneAndOnlyHeadBubba