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After downloading the5.0 exe file, i don't get the page(browser) as shown in it's ad. I mean: that red firefox multitab tab button on top left, & other things (shown with tabs & explained in ad feature). I get the old page(browser) i have.

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  • Last reply by cor-el

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I clicked the blue link: "Upgrade Firefox to the latest version", below the firefox box. In the next page, i clicked a blue link: "Take a tour". In the 3rd page it shows how thenew browser will look like, with the new features.. explainedby tabs and all. I then clicked the download button. Next, i don't get that new-view browser. How is it? i get the old one i have already. I also downloaded Gujarati language tool-something. I then tried 4 times: total 5 times same download from red download buttons on different pages.... Yet no result. I get the same old browser, with no new features. Also, I rebooted my pc. But to no effect. Help pl Thanx

I clicked the blue link: "Upgrade Firefox to the latest version", below the firefox box. In the next page, i clicked a blue link: "Take a tour". In the 3rd page it shows how thenew browser will look like, with the new features.. explainedby tabs and all. I then clicked the download button. Next, i don't get that new-view browser. How is it? i get the old one i have already. I also downloaded Gujarati language tool-something. I then tried 4 times: total 5 times same download from red download buttons on different pages.... Yet no result. I get the same old browser, with no new features. Also, I rebooted my pc. But to no effect. Help pl Thanx

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It looks that the update wasn't successful because your "More system details" list still shows a Firefox 3.6.18 version.

If there are problems with updating then best is to download the full version and uninstall the currently installed version.

Download a fresh Firefox copy and save the file to the desktop.

  • Uninstall your current Firefox version.
  • Do not remove personal data when you uninstall the current version.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.