Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I upgraded to firefox 5 and use zone alarm extreme security for my virus etc. I can only go online by turning off my zone alarm. Why?

  • 3 replies
  • 3 have this problem
  • 1 view
  • Last reply by Bad K

mtkk2318
mtkk2318
more options

I upgraded to fire fox 5 on a windows xp running zone alarm extreme security for virus, etc. The only way I can connect to the internet now is by turning off zone alarm.

I upgraded to fire fox 5 on a windows xp running zone alarm extreme security for virus, etc. The only way I can connect to the internet now is by turning off zone alarm.

All Replies (3)

alan_r
alan_r
more options

Your new Firefox is probably being blocked by your Zone Alarm firewall. Delete any references to Firefox and Plug-in Container from the firewall programs list.

The Firefox entry will be re-set on re-start.

alan_r
alan_r
more options

Feedback?

Bad K
Bad K
more options

try here: https://support.mozilla.com/pt-PT/questions/840168#answer-217975

cheers