Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Will not open btyahoo mail or send mail from btyhaoo

  • 5 replies
  • 3 have this problem
  • 11 views
  • Last reply by Hasan

more options

Hello When I open btyahoo mailbox in firefox i cannot open any new or saved mail, neither can i create and send any new mail

I can access btyahoo through safari and google but not through firefox then google

tried uninstalling firefox and installing a new download but no result

Hello When I open btyahoo mailbox in firefox i cannot open any new or saved mail, neither can i create and send any new mail I can access btyahoo through safari and google but not through firefox then google tried uninstalling firefox and installing a new download but no result

All Replies (5)

more options

-> Tap ALT key or press F10 to show the Menu Bar

-> Tools Menu -> Clear Recent History -> Time range to clear: select EVERYTHING -> click Details (small arrow) button -> place Checkmarks on Cookies, Cache -> click Clear Now

-> Tools Menu -> Options -> Advanced -> Network -> Offline Storage section: click Clear Now

-> Click OK on Options window

Check and tell if its working.

Modified by Hasan

more options

Hello and thanks for your help...one problem i can do step one, but i cannot see the 'options' in my menu bar for 'tools'. I hope that I am looking in the right place and that being in my menu bar ....file,edit,view,history,bookmarks, tools, etc.

Looking in 'tools' options is not offered.

Have I made sense

Regards

Duncan

more options
more options

Hello advice taken and problem solved

Thank you

more options

To help other users find solutions, please return to this Thread and Sign-in to the forum with your Username and Password:

click on "Solved It" next to the reply ABOVE that BEST solved your question

DO NOT click "Solved It" next to this reply