Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

the firefox 7 upgrade keeps downloading as a corupt file

  • 2 replies
  • 8 have this problem
  • 3 views
  • Last reply by Hasan

sowelu66
sowelu66
more options

October 1st, 2011 I have been downloading the 7.exe update at least 3 times a day, since it's release. Every downloaded file has been corrupted.

The same was happening with the Thunderbird7 update, but that finally worked this morning.

OS is Windows7

October 1st, 2011 I have been downloading the 7.exe update at least 3 times a day, since it's release. Every downloaded file has been corrupted. The same was happening with the Thunderbird7 update, but that finally worked this morning. OS is Windows7

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See "Disable virus scanning in Firefox preferences - Windows"

Hasan
Hasan
more options

-> [[Firewalls|Configuring Firewalls]

Check and tell if its working.