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web sites load wrong

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by jairey

jairey
jairey
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New computer. Installed FF 9. Everything working fine. Then AOL (home page) loads fine, but mail had to revert to "basic" mode. Yahoo was fine, now loads with text only (no graphics) and links disabled. IE 9 works fine on all sites. Java is installed. No error messages from failing sites. Uninstalled 9, installed 8, same problem. Suggestions?

New computer. Installed FF 9. Everything working fine. Then AOL (home page) loads fine, but mail had to revert to "basic" mode. Yahoo was fine, now loads with text only (no graphics) and links disabled. IE 9 works fine on all sites. Java is installed. No error messages from failing sites. Uninstalled 9, installed 8, same problem. Suggestions?

All Replies (2)

Donnie
Donnie
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See the following KB troubleshooting information & documentation.

Websites look wrong or appear differently than they should

Websites don't load - troubleshoot and fix error messages

jairey
jairey Question owner
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Attempting to clear the cookie/cache from Firefox (as suggested with #2 above) didn't work. I found a report associating this problem with aol and was able to use IE with my aol page up to clear the history of cookies. That seems to have solved the problem. So far, anyway.