We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes on my desktop, how can I get on my internet??

  • 4 replies
  • 1 has this problem
  • 2 views
  • Last reply by cmw70

cmw70
cmw70
more options

I have tried safe mode and everything else. Can't do much without interenet access. Can I delete firefox and get on my computer??

I have tried safe mode and everything else. Can't do much without interenet access. Can I delete firefox and get on my computer??

Chosen solution

Thank you. I just shut my computer down for 10th time and tried again and it just let me get on finally! :)

Read this answer in context 👍 0

All Replies (4)

Vivek
Vivek
more options

Hi,

You can try to create a new profile and start Firefox in that. It would also be helpful if you could post the details of the operating system version and the security software installed.

cmw70
cmw70 Question owner
more options

Chosen Solution

Thank you. I just shut my computer down for 10th time and tried again and it just let me get on finally! :)

Vivek
Vivek
more options

Thanks for sharing the good news :)

cmw70
cmw70 Question owner
more options

Thank you for fast response ;)