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unable to load some content from http://www.swastika.co.in/Index.aspx

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by cor-el

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some important content from the site told is unable to load, i have updated the adobe flash player and firefox to latest respective versions still the problem exists........need an urgent solution

some important content from the site told is unable to load, i have updated the adobe flash player and firefox to latest respective versions still the problem exists........need an urgent solution

All Replies (2)

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Hi,

Please check if this happens in a new profile. If the new profile is okay, you can later copy the needed personal data from the old profile and start using the new profile. You can then delete/troubleshoot the old profile. Firefox stores your personal data and settings in another location (profile folder) separate from its folders/files. A new profile would have the default Firefox settings in Tools (Alt + T) > Options and about:config, and usually would also be empty of Extensions and themes (Appearance) in Tools > Add-ons, and their settings. Also, a new profile would have no previous stored website cache/cookies/data/preferences: Tools > Clear Recent History.

Profiles Howto

Profile Folder & Files

about:config Entries

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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).