We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't open PDF docs in Firefox; can open them in safari.

more options

Online with bank for old statement. Required update of acrobat. Did it. Tried again - message mandatory update required came up. Selected download and message came up - update failed. Tried several times. Went to Safari and could downloaded all PDF docs. What have I managed to do now?

Online with bank for old statement. Required update of acrobat. Did it. Tried again - message mandatory update required came up. Selected download and message came up - update failed. Tried several times. Went to Safari and could downloaded all PDF docs. What have I managed to do now?

Modified by lnfiii

All Replies (3)

more options

Hi Infiii,

Have you looked at the View PDF files using Firefox’s built-in viewer Knowledge Base article? There is a lot of useful information in there. It actually lists two different plugins to try for opening PDF files. I'd try both of them just to be safe.

Hopefully this helps!

more options

update ur flash player and try it again.

more options

update ur flash player and try it again. http://www.ytechsupport.com/