Firefox crashes
When I try to start Firefox (the recent version), it closes immediately. And just the crash report appears. The crash report says: Firefox has encountered an unexpected problem and has been closed. Can someone help me? Thanks
When I try to start Firefox (the recent version), it closes immediately. And just the crash report appears.
The crash report says: Firefox has encountered an unexpected problem and has been closed.
Can someone help me?
Thanks
All Replies (1)
It appears you have already read firefox crashes
Also try
- starting in Firefox's safe mode, and whilst in safemode also delete all plugins.
- creating and using a new clean profile
- see basic troubleshooting _8-make-a-new-profile
I personally do not understand your crash report but it is
- CrashID 562505ee-4dbd-44e4-ba70-c0bfb2120418
- Crash Signature Signature: nsRefPtr<nsPresContext>::~nsRefPtr<nsPresContext>() | nsBaseChannel::~nsBaseChannel()
If you get crashes in the new profile please paste the new Crash ID into the next post.