We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I can't close Fandango

ErnieLane
ErnieLane
more options

I have a tab that goes to a fandango.com page and I can't close it. If I click the 'x,' it just opens a new tab and connects to it again. If I go to that tab and go to another website and close _that_, it opens the Fandango thing again. Has anyone else experienced this?

I have a tab that goes to a fandango.com page and I can't close it. If I click the 'x,' it just opens a new tab and connects to it again. If I go to that tab and go to another website and close _that_, it opens the Fandango thing again. Has anyone else experienced this?

All Replies (1)

dumdidadida
dumdidadida
more options

Hi,

Please check if this happens in Safe Mode. Safe mode disables the installed Extensions, and themes (Appearance) in Tools (Alt + T) > Add-ons. Hardware acceleration is also temporarily disabled - the manual setting is Tools > Options > Advanced > General > Use hardware acceleration when available. All these settings/options/add-ons can also be individually or collectively disabled/enabled/changed in Firefox normal mode to check if an extension, theme, option or hardware acceleration is causing issues. Disabling/enabling hardware acceleration, and some types of add-ons in normal mode may require a Firefox restart.

Alternatively you can also try to check in Tools (Alt + T) > Add-ons > Extensions for anything related to fandango/movie tickets/movies that could have been installed.