Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

yahoo mail new emails freeze with v13.0.1

  • 1 reply
  • 18 have this problem
  • 12 views
  • Last reply by dumdidadida

more options

Since yesterdays (6/20/12) Firefox update to v 13.0.1 I haven't been able to write a new email using Yahoo mail. Symptoms are: -The autocomplete feature for addresses doesn't work -It takes a long time ~ 3 minutes with the message "loading attachment updater" for the applet that attaches files to emails to load. - And then Firefox freezes and I have to use the Apple "force quit" feature to exit Firefox. Yahoo mails works fine if I use Safari.

Since yesterdays (6/20/12) Firefox update to v 13.0.1 I haven't been able to write a new email using Yahoo mail. Symptoms are: -The autocomplete feature for addresses doesn't work -It takes a long time ~ 3 minutes with the message "loading attachment updater" for the applet that attaches files to emails to load. - And then Firefox freezes and I have to use the Apple "force quit" feature to exit Firefox. Yahoo mails works fine if I use Safari.

All Replies (1)

more options

Hi,

Please check if this happens in a new profile. If the new profile is okay, you can then Reset Firefox on the old (previous) profile via Help (Alt + H) > Troubleshooting Information.