Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I open an html document nothing shows up

  • 1 reply
  • 1 has this problem
  • 65 views
  • Last reply by cor-el

more options

The window opens but no text. Same with PDFs. I am running the new mac os x operating system.

The window opens but no text. Same with PDFs. I am running the new mac os x operating system.

All Replies (1)

more options

You can do a check for corrupted and duplicate fonts and other font issues:


Try to repair the disk permissions:

Try to remove the Firefox plist file (org.mozilla.firefox.plist).

Go to "~/Library/Preferences" and remove the plist file for Firefox (org.mozilla.firefox.plist)