Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Website with Adobe Flash Crash or takes time to free up

  • 5 replies
  • 28 have this problem
  • 2 views
  • Last reply by ideato

more options

Recently Firefox updated to version 15 and since then any website running flash causes Adobe Flash 11.4.402.265 to stop working and I would have to wait for it to run its cycle in order to use the site.

And as long as I am still on the site I get the problem.

Forgot to mention, I tried uninstalling the plugin and re-installing it using Firefox itself but no luck.

Recently Firefox updated to version 15 and since then any website running flash causes Adobe Flash 11.4.402.265 to stop working and I would have to wait for it to run its cycle in order to use the site. And as long as I am still on the site I get the problem. Forgot to mention, I tried uninstalling the plugin and re-installing it using Firefox itself but no luck.

Modified by mjaafar

All Replies (5)

more options

Have you tried disabling hardware acceleration? Options > Advanced > General.

more options

just tried it, same result.

more options

Hi mjaafar,

Keep disable the hardware acceleration in firefox as finitarry suggest in the above reply and also:

"disable the hardware acceleration" in the Flash Player too :

http://helpx.adobe.com/flash-player/kb/video-playback-issues.html

http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html

try to Disabling Protected Mode in Flash (the link is for 11.3, do the same for 11.4), see the same : "Last resort" in the next link http://forums.adobe.com/thread/1018071?tstart=0

If you still have crashes you must Install Flash 10.3 but first uninstall your current version (11.4) with adobe uninstaller program


good luck

more options

Hi

I gave your suggestion a go, unfortunately no luck. It only worked once I uninstalled 11.4 and replaced it with 10.3.

I also disabled the update feature.

Thanks

more options

you are welcome