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Firefox crashes first time only (after starting computer). Still no solution after some forum help.

  • 4 replies
  • 3 have this problem
  • 4 views
  • Last reply by jstonchus

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When I open Firefox after turning on CPU it crashes after about 5-10 seconds. Afterwards, it works just fine. I have done all Firefox recommended troubleshooting, to no avail. I posted this problem on another forum thread and was advised to reset Firefox. This appeared to work for a short time, but Firefox is crashing again.

Since it works the second time I open it, this is really more of a nuisance than a crucial problem. However, I do want it to work properly. Please help.

When I open Firefox after turning on CPU it crashes after about 5-10 seconds. Afterwards, it works just fine. I have done all Firefox recommended troubleshooting, to no avail. I posted this problem on another forum thread and was advised to reset Firefox. This appeared to work for a short time, but Firefox is crashing again. Since it works the second time I open it, this is really more of a nuisance than a crucial problem. However, I do want it to work properly. Please help.

All Replies (4)

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hello jstonchus - when you type about:crashes into the firefox location bar, are there any recent crash reports listed? if so please copy & paste their IDs into a reply to this thread. thank you!

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5cf8f395-edb9-495f-bdd9-2f69bac81536 8/22/20124:13 PM fce9c1bb-fb55-40b3-9266-7b8ff2e48a18 8/8/20126:01 PM 53cceb4a-1a90-4ae8-803b-e3026a4e87f7 8/8/20126:01 PM be9e6724-ef96-4c84-b2ff-ccf2bbf2a6b6 8/5/20121:52 PM 8a738305-783c-4234-8111-8830ff841920 7/27/20122:55 PM bp-b718d96c-f7fb-4dda-9484-01d092120725 7/25/201212:27 PM bp-69ea4d12-ed9f-466a-b83f-846022120725 7/25/201212:27 PM

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hello, thanks for providing more details. unfortunately most of the ids come back as invalid & don't offer a clue on what's triggering the crashes.

a few things i'd recommend to further troubleshoot the issue:

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Thanks for the advice, but these didn't seem to work either. Any other ideas?