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When first clicking on firefox a greyish page comes on, no letters no pictures??

  • 1 reply
  • 1 has this problem
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  • Last reply by cor-el

guiselle
guiselle
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When I first click the icon to turn on firefox a blank screen comes on, can't erase it, or work with. the tab bar is ok.

When I first click the icon to turn on firefox a blank screen comes on, can't erase it, or work with. the tab bar is ok.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: