Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I wish unistall Firefox and would like to. It won't let me!! I use Windows Vista

more options

The programme will not access the I player facility provided by BBC & ITV or C4. It also blocks some of my security programmes as it says they are not compatible. I have tried uninstalling the programme in the ususal way via control panel but it won't let me delete it. Scary.

Oh, and I get the Firefox start page but it doesn't function as a browser: I use it to access google!!

The programme will not access the I player facility provided by BBC & ITV or C4. It also blocks some of my security programmes as it says they are not compatible. I have tried uninstalling the programme in the ususal way via control panel but it won't let me delete it. Scary. Oh, and I get the Firefox start page but it doesn't function as a browser: I use it to access google!!

All Replies (1)

more options

Try updating to the latest Firefox 16.0.2 version, using Help > About Firefox.