Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When in yahoo email, using firefox, upon entering addresses for an email, my contacts list pops up AND WILL NOT close. So, I can't type an email.

more options

My only solution is to "save draft" after entering the email address. Close yahoo email, open it up again and then edit the email (without navigating to the address fields again). We did nothing on the computer except possibly update firefox... or yahoo email changed (but it works fine with other browsers).

My only solution is to "save draft" after entering the email address. Close yahoo email, open it up again and then edit the email (without navigating to the address fields again). We did nothing on the computer except possibly update firefox... or yahoo email changed (but it works fine with other browsers).

All Replies (1)

more options

Please reload the webpage while bypassing the cache using one of the following steps:

  • Hold down the Shift key and click the Reload button with the left mouse key.

OR

  • Press Ctrl + F5 or Ctrl + Shift + R (Windows and Linux)
  • Press Command + Shift + R (Mac)

See if this helps solve the issues you had and please report back to us!