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When I type www.google.com, I get the following The requested URL "/", is invalid. Reference #9.57f4f748.1357525283.ae7bea5

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  • 4 have this problem
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  • Last reply by cor-el

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I was getting a security certificate error when I typed in www.google.com, so I went in the settings and @#$%ed something up. Now when I type in www.google.com I get "the requested URL "/", is invalid. Reference #9.57f4f748.1357525283.ae7bea5 "

How do I fix this ??

I was getting a security certificate error when I typed in www.google.com, so I went in the settings and @#$%ed something up. Now when I type in www.google.com I get "the requested URL "/", is invalid. Reference #9.57f4f748.1357525283.ae7bea5 " How do I fix this ??

All Replies (1)

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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.