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WHAT HAPPENED TO MY COMPUTER AFTER UNINSTALLING MOZILLA FIREFOX!!!!!?????

dazedandconfused
dazedandconfused
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I uninstalled Mozilla Firefox so I could reinstall it since I was having problems printing from my online banking because I could only print it through Internet Explorer.

After uninstalling, I downloaded Mozilla Firefox 19.

When it came to "RUN" or "SAVE" my computer asked me for my Administrative password (which it has never done before and I've owned my laptop since 2007. I tried my password, but I was denied.

What did uninstalling Mozilla Firefox do to my computer??????????

I NEED Mozilla Firefox in order to print shipping labels to send packages.

What changed my computer after the uninstall process???? And how can I fix it?????

I uninstalled Mozilla Firefox so I could reinstall it since I was having problems printing from my online banking because I could only print it through Internet Explorer. After uninstalling, I downloaded Mozilla Firefox 19. When it came to "RUN" or "SAVE" my computer asked me for my Administrative password (which it has never done before and I've owned my laptop since 2007. I tried my password, but I was denied. What did uninstalling Mozilla Firefox do to my computer?????????? I NEED Mozilla Firefox in order to print shipping labels to send packages. What changed my computer after the uninstall process???? And how can I fix it?????

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Some people have reported luck using the following steps:

  • Download and save the installer (i.e., choose Save, not Run) to a convenient location
  • Right-click the installer and Run as Administrator

Does that work?

If the problem is that you cannot even download the installer, is the problem limited to Firefox or are other downloads affected? I wonder whether it's an IE setting.