Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox will not remember specific passwords

  • 2 replies
  • 2 have this problem
  • 9 views
  • Last reply by cor-el

dpeckprocess
dpeckprocess
more options

when I save a password for an e-mail address, it saves ok until I access another e-mail address. Then it is lost. And visa versa. If I save the password from the 2nd e-mail address, it will stay saved until I save the other password ....

when I save a password for an e-mail address, it saves ok until I access another e-mail address. Then it is lost. And visa versa. If I save the password from the 2nd e-mail address, it will stay saved until I save the other password ....

All Replies (2)

iamjayakumars
iamjayakumars
more options

Make sure your not using Private Browsing Mode

TroubleShoot

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

There is a difference between remembering the name and password in the Password Manager and a "remember me" check box on a web page to log you in automatically.
The latter usually involves the creation of a special "remember me" cookie that is stored on your computer and that is send to the server.
If that "remember me" cookie is removed or gets corrupted or is not send to the server then the server won't remember you anymore and you need to sign in once again.

See also: