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I cannot receive email verification for Firefox but received it for the forum? i tried twice and it doesn't come through.

  • 3 replies
  • 1 has this problem
  • 23 views
  • Last reply by John99

joyandme
joyandme
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I created an account for Firefox on my laptop and it works. But when I try to signin on my tablet, it keeps saying my email needs to be verified but I have not received the email verification. I tried twice to have FF re-send it but it never comes through. Yet when I signed up for the FF support forum, it came right through.

I have already paired and synced the tablet with my laptop but can't login the account profile, etc.

I created an account for Firefox on my laptop and it works. But when I try to signin on my tablet, it keeps saying my email needs to be verified but I have not received the email verification. I tried twice to have FF re-send it but it never comes through. Yet when I signed up for the FF support forum, it came right through. I have already paired and synced the tablet with my laptop but can't login the account profile, etc.

Modified by joyandme

Chosen solution

Never mind! I finally got in. It was the sync asking me to sign in on my cell phone and wouldn't take my UN and PW. But I was able to get to my bookmarks, so I must have already been signed in. I don't know... I used to have Firefox years ago but dropped it until Android got versions for everything. Now that Google is dropping all third party bookmark apps, I needed to get back to FF so I can sync between my laptop, tablet, and cell phone. Hopefully Google will keep their mits off of FF.

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All Replies (3)

John99
John99
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Two entirely separate issues

  • the Forum
  • Sync

The forum uses the one account and one email address. That works whether you are on a mobile or on a desktop version of Firefox.

Sync is normally setup on the static desktop computer first. You say you have synced the two, I assume that is with Firefox sync and not something else. So what is the problem now, can you still sync the devices?

Is your problem with a forum account profile ?

  • but you have managed to post here so I do not see that is a problem either.

See also

joyandme
joyandme Question owner
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Chosen Solution

Never mind! I finally got in. It was the sync asking me to sign in on my cell phone and wouldn't take my UN and PW. But I was able to get to my bookmarks, so I must have already been signed in. I don't know... I used to have Firefox years ago but dropped it until Android got versions for everything. Now that Google is dropping all third party bookmark apps, I needed to get back to FF so I can sync between my laptop, tablet, and cell phone. Hopefully Google will keep their mits off of FF.

John99
John99
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Glad it works,
I will mark your last post as solving the issue.

I suppose Google may hold some influence in sofar as if we are an app on Googles play store we need to comply with their terms, but generally Firefox is open source and independent so free to do what it wants.