We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

WhenI try to restore bookmarks, which have disappeared, Firefox says that it cannot read any of the ten backup bookmark filess

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

more options

All the bookmarks on Firefox have disappeared and no new ones can be added. I tried the backup procedure to restore lost bookmarks but I am told that the backup files (all ten of them, by date) cannot be read. History files also are not shown.

All the bookmarks on Firefox have disappeared and no new ones can be added. I tried the backup procedure to restore lost bookmarks but I am told that the backup files (all ten of them, by date) cannot be read. History files also are not shown.

All Replies (1)

more options

You can check for problems with the places.sqlite database file in the Firefox profile folder and delete all places.sqlite files.