Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why do I get this message with Mozilla and not with IE? Please take a moment to help us confirm your identity Your online security is very important to eBay

  • 1 reply
  • 4 have this problem
  • 3 views
  • Last reply by FredMcD

njjrjohn
njjrjohn
more options

Please take a moment to help us confirm your identity Your online security is very important to eBay. It looks like you signed in from a computer we are not familiar with. Although we know you may use different computers, we're taking this extra precaution to prevent unauthorized access to your account.

You'll receive an automated phone call and we'll provide you with a PIN. Enter that PIN on the next page. Where would you like to receive the call? 

(201)-XXX-XX72

Ready? Call me right now Not quite ready? Call in two minutes



Having trouble confirming your identity? Let eBay Customer Support help you finish the process. Please note: eBay partners with other companies with member verification. By clicking a Call button, you are agreeing to share your contact information with eBay partners for the sole purpose of verification.

• About eBay • Community • Announcements • Security Center • Policies • Site Map • eBay official time • Preview new features • Contact us • Tell us what you think

Copyright © 1995-2013 eBay Inc. All Rights Reserved. User Agreement and Privacy Policy.

Please take a moment to help us confirm your identity Your online security is very important to eBay. It looks like you signed in from a computer we are not familiar with. Although we know you may use different computers, we're taking this extra precaution to prevent unauthorized access to your account. You'll receive an automated phone call and we'll provide you with a PIN. Enter that PIN on the next page. Where would you like to receive the call? (201)-XXX-XX72 Ready? Call me right now Not quite ready? Call in two minutes Having trouble confirming your identity? Let eBay Customer Support help you finish the process. Please note: eBay partners with other companies with member verification. By clicking a Call button, you are agreeing to share your contact information with eBay partners for the sole purpose of verification. • About eBay • Community • Announcements • Security Center • Policies • Site Map • eBay official time • Preview new features • Contact us • Tell us what you think Copyright © 1995-2013 eBay Inc. All Rights Reserved. User Agreement and Privacy Policy.

All Replies (1)

FredMcD
FredMcD
more options

Some web pages get your computers ID information, and save it to your on-line profile. So when you try to access from another computer (Say a public terminal) the systems security program kicks in to recheck that you are you.