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I installed Cocoon and it has been locked. How do I unlock it?

  • 2 replies
  • 10 have this problem
  • 3 views
  • Last reply by levppvcpv

levppvcpv
levppvcpv
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I installed Cocoon. I did not lock it upon installation.

When I open it, the toolbar looks overwritten and it is locked.

It does not let me unlock it.

Any suggestions?

Thanks, Paul

I installed Cocoon. I did not lock it upon installation. When I open it, the toolbar looks overwritten and it is locked. It does not let me unlock it. Any suggestions? Thanks, Paul

Chosen solution

I haven't heard of this one before: https://getcocoon.com/

It's possible that there is a conflict with one of your other add-ons. You could try disabling all nonessential or unrecognized add-ons on these two tabs:

orange Firefox button (or Tools menu) > Add-ons > Plugins category
orange Firefox button (or Tools menu) > Add-ons > Extensions category

Then restart Firefox and see whether Cocoon is working.

If no one here has experience with Cocoon, you might try uploading a screenshot showing what you mean by "overwritten" and "locked." There's a Browse button below the reply area and this article has tips: How do I create a screenshot of my problem?

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All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Chosen Solution

I haven't heard of this one before: https://getcocoon.com/

It's possible that there is a conflict with one of your other add-ons. You could try disabling all nonessential or unrecognized add-ons on these two tabs:

orange Firefox button (or Tools menu) > Add-ons > Plugins category
orange Firefox button (or Tools menu) > Add-ons > Extensions category

Then restart Firefox and see whether Cocoon is working.

If no one here has experience with Cocoon, you might try uploading a screenshot showing what you mean by "overwritten" and "locked." There's a Browse button below the reply area and this article has tips: How do I create a screenshot of my problem?

levppvcpv
levppvcpv Question owner
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Thanks very much.

I deleted almost everything and it now allows me access.

I assumed it was the NSA up to its nefarious behavior. ;-)

Sincerely, Paul