Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot create a desktop shortcut as the symbol is locked. What now?

  • 1 reply
  • 2 have this problem
  • 3 views
  • Last reply by cor-el

more options

Following your directions to set a shortcut on my desktop, I can only get a small picture of the Firefox logo no matter what site I attempt to mark. The name of the website or program is supposed to appear just like the shortcut to Firefox or Google Chrome. Also, the symbol on every website page (next to the arrow) is a lock symbol. How can this be remedied?

Following your directions to set a shortcut on my desktop, I can only get a small picture of the Firefox logo no matter what site I attempt to mark. The name of the website or program is supposed to appear just like the shortcut to Firefox or Google Chrome. Also, the symbol on every website page (next to the arrow) is a lock symbol. How can this be remedied?

All Replies (1)

more options

Is this about creating a shortcut to a web page on the desktop?

You can create a new Boolean pref on the about:config page with this name:

  • browser.shell.shortcutFavicons

  • Bug 827784 - Provide an option to disable favicons on webpage shortcuts in Windows

Please DO NOT comment in bug reports: https://bugzilla.mozilla.org/page.cgi?id=etiquette.html