Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox Sync doesn t work

Nellus
Nellus
more options

Firefox sync doesn t work :( I created a new profile but i have problem when i try to log in..it says "Incorrect username or password" while on the web site (https://account.services.mozilla.com/) i log in normally...What' s the problem? Can you help me? Thanks :)

Firefox sync doesn t work :( I created a new profile but i have problem when i try to log in..it says "Incorrect username or password" while on the web site (https://account.services.mozilla.com/) i log in normally...What' s the problem? Can you help me? Thanks :)

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

When you create a new Profile you need to Set Up Sync in that new Profile.