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I can't install downloader helper when reiniciate...

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  • 8 have this problem
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  • Last reply by cor-el

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When I try to install downloader helper it ask to me to reiniciate the bwroser but then don't do anything!!!

When I try to install downloader helper it ask to me to reiniciate the bwroser but then don't do anything!!!

Chosen solution

You can check for problems caused by a corrupted localstore.rdf file if you can't find the downloadhelper toolbar button on the Navigation Toolbar or in the toolbar palette.

  • View > Toolbars > Customize
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Please check if all your plugins are up-to-date. To do this, go to the Mozilla Plugin Check site.

Once you're there, the site will check if all your plugins have the latest versions. If you see plugins in the list that have a yellow Update button or a red Update now button, please update these immediately.

To do so, please click each red or yellow button. Then you should see a site that allows you to download the latest version. Double-click the downloaded file to start the installation and follow the steps mentioned in the installation procedure.

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What version of Download Helper do you have? You can search for it on this page

Help > Troubleshooting Information

and then compare with this page

https://addons.mozilla.org/en-US/firefox/addon/video-downloadhelper/

Note: If the Troubleshooting page shows "false" in the Enabled column, you need to enable the extension here:

Tools > Add-ons > in the left column, click Extensions

Does that help?

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Chosen Solution

You can check for problems caused by a corrupted localstore.rdf file if you can't find the downloadhelper toolbar button on the Navigation Toolbar or in the toolbar palette.

  • View > Toolbars > Customize