We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

On opening a new window tab shows - "browser.startup.homepage=about:home"

  • 1 reply
  • 7 have this problem
  • 88 views
  • Last reply by cor-el

Jithin
Jithin
more options

When I open a new window all I see is this "browser.startup.homepage=about:home". And address bar says chrome://branding/locale/browserconfig.properties

What is happening and how do I fix this?

When I open a new window all I see is this "browser.startup.homepage=about:home". And address bar says chrome://branding/locale/browserconfig.properties What is happening and how do I fix this?

Chosen solution

You can check for problems with preferences and rename or delete the prefs.js file and possible numbered prefs-##.js and user.js files to reset all prefs to the default value.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
Read this answer in context 👍 1

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

You can check for problems with preferences and rename or delete the prefs.js file and possible numbered prefs-##.js and user.js files to reset all prefs to the default value.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.