Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How can I permenently block an email that has been hacked that I received and and answered?

Lizica
Lizica
more options

My friends email was hacked. I received a letter asking for money. She has since changed her email address. I want to know how to permanently block her old address.

My friends email was hacked. I received a letter asking for money. She has since changed her email address. I want to know how to permanently block her old address.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Firefox doesn't do email, it's strictly a web browser.

If you are using Firefox to access your mail, you are using "web-mail". You need to seek support from your service provider or a forum for that service.

If your problem is with Mozilla Thunderbird, see this forum for support. https://support.mozillamessaging.com/.../home
or this one
http://forums.mozillazine.org/viewforum.php?f=39