Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

"1- click answers" add-on stops working

  • 2 replies
  • 2 have this problem
  • 3 views
  • Last reply by Newbeak

more options

I have had this add-on for some time now,but the last year or so,it only works correctly 2 or 3 times,and then the little window doesn't pop up with a definition.Strangely,if I relaunch FF,it works again a few times,and then stops working again.Anybody have an idea what's going on? Thanks

I have had this add-on for some time now,but the last year or so,it only works correctly 2 or 3 times,and then the little window doesn't pop up with a definition.Strangely,if I relaunch FF,it works again a few times,and then stops working again.Anybody have an idea what's going on? Thanks

Chosen solution

Is this what you have installed?
http://www.answers.com/main/toolbar.jsp
or this
http://www.answers.com/main/download_answers_win.jsp

If so, have you tried their Help Center?
http://wiki.answers.com/help/help_center

That isn't a Mozilla application, and isn't something that we support in this forum.

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

Is this what you have installed?
http://www.answers.com/main/toolbar.jsp
or this
http://www.answers.com/main/download_answers_win.jsp

If so, have you tried their Help Center?
http://wiki.answers.com/help/help_center

That isn't a Mozilla application, and isn't something that we support in this forum.

more options

Thanks for your suggestions.Seems I needed to install the latest version of Flash.So far it is working okay.I posted my question because this was a Firefox add-on.