We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The "new tab" tiles can no longer be updated.

more options

For about a month now the version of firefox on my work pc, the "new tab" tiles can no longer be updated. I can move existing tabs. I cannot add new tabs. Dragging a bookmark over an empty tile opens the link in the "new tab". If I accidentally delete a tile, it is gone forever. Firefox does not prompt me to restore it. I am running the current ver. of Firefox. I even uninstalled/re-installed to see if that had an effect, it did not. Windows7, Firefox 27.0.1

For about a month now the version of firefox on my work pc, the "new tab" tiles can no longer be updated. I can move existing tabs. I cannot add new tabs. Dragging a bookmark over an empty tile opens the link in the "new tab". If I accidentally delete a tile, it is gone forever. Firefox does not prompt me to restore it. I am running the current ver. of Firefox. I even uninstalled/re-installed to see if that had an effect, it did not. Windows7, Firefox 27.0.1

All Replies (1)

more options

Did you manually start Firefox in private browsing mode, or is the "Always use private browsing mode" option enabled?


If you want to restore tiles you've previously deleted,

  1. Type about:config in the address bar and press Enter.
  2. Press the big button to bypass the warning.
  3. In the search bar, paste browser.newtabpage.blocked
  4. In the search results, right-click browser.newtabpage.blocked and choose Reset.

Your personal data and customizations are stored in your profile folder. This folder is normally not deleted, unless you check the "Remove my personal data…" option when uninstalling.