Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

CNN does not play videos after commercial.

  • 1 reply
  • 3 have this problem
  • 2 views
  • Last reply by AyTeeTee

Simson FireFox
Simson FireFox
more options

OK, I followed all the advice and safe mode and still not playing. I can get CNN to play on IE11 just fine. I can get it to work if I install Flash 10.x My virus scans don't find anything. everything is current and this is a fresh install of Windows 7 Pro 64. CBS does the same thing but BBC does not. Flash 13 plays fine everywhere else but these news channels CNN and CBS. SO what next?

OK, I followed all the advice and safe mode and still not playing. I can get CNN to play on IE11 just fine. I can get it to work if I install Flash 10.x My virus scans don't find anything. everything is current and this is a fresh install of Windows 7 Pro 64. CBS does the same thing but BBC does not. Flash 13 plays fine everywhere else but these news channels CNN and CBS. SO what next?

All Replies (1)

AyTeeTee
AyTeeTee
more options

Hi bmazak, Have you checked your java version? (ensuring it is up to date) If it isn't download the latest version here: http://www.java.com/en/download/windows_xpi.jsp?locale=en this MAY help.