Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

my emails have disappeared from one of my addresses

  • 5 replies
  • 2 have this problem
  • 8 views
  • Last reply by christ1

more options

My 2 email account have been working fine until I went on to the BT website to add another bt address. Since then I have lost all mail from my main account although new ones appear to be getting through ok. How do I get the others back please ?

My 2 email account have been working fine until I went on to the BT website to add another bt address. Since then I have lost all mail from my main account although new ones appear to be getting through ok. How do I get the others back please ?

All Replies (5)

more options

Thunderbird Menu > Tools > Account Settings.

  • Check your mail is there or not?


Try this

more options

While trying to retrieve the URL: http://kb.mozillazine.org/Disappearing_mail

The following error was encountered: • Connection Failed

The system returned:

   (110) Connection timed out

The remote host or network may be down. Please try the request again.

Your cache administrator is root.

more options

Its working fine. Clean your cookies and cache and give a try

more options

I've done as suggested but still have not recovered lost emails from my inbox although I am still receiving new mail

more options

Which of the steps suggested in the article did you follow?